F.A.Q.
Welcome to our FAQ page! Find quick answers to commonly asked questions about our products, services, ordering process, and policies. If you can't find what you're looking for, our customer support team is ready to assist you. Browse the questions below for helpful information.
How Can I Choose The Right Size For Me?
At our products, you'll find a clear size chart that helps you choose the right size. Whether you're shopping locally or internationally, our size chart provides clear conversions to different sizing systems. This handy tool is readily available on the product page, allowing you to shop with confidence and find the perfect size.
What are the shipping cost
For shipments within the Netherlands, the shipping cost is €3.95. However, orders above €50 enjoy free shipping.
For orders within the European Union, the shipping cost is €9.95, while international shipping is available at a rate of €19.95.
We offer several shipping options to accommodate your needs. The available methods will be displayed during the checkout process.
How Can I Track My Order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the courier's website.
How To Return My Items?
Please fill out the model withdrawal form and place it in the box with
the products you wish to return. Also, write the reason for the return on the
back of the Model Withdrawal Form.
- Pack your product securely to prevent any damage.
- Drop off your package at the post office.
- We will process the refund within 5 business days upon receipt of the return.
- (Download de ..... als PDF bestand.)